367bet's Privacy Policy

Introduction and Overview

367bet ("we", "our", "platform") is an online casino and betting service provider in Bangladesh. We place the highest importance on the privacy of our users and are committed to keeping their personal information secure.

This privacy policy describes how 367bet collects your personal information, the purposes for which that information is used, with whom it is shared, and how your information is kept secure. This policy applies to the 367bet website, mobile application, and all associated digital services.

You are requested to read this policy in full before using our platform. If you do not agree with any condition of this policy, please refrain from using our platform.

What Information We Collect

367bet collects various types of information in order to provide its services. Below is a detailed description of the information collected:

2.1 Registration Information

The information you provide when creating an account includes:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Bank account or mobile banking information (bKash, Nagad, Rocket)
• Current address

2.2 Usage Information

When you use our platform, we automatically collect certain information:

• IP address and device identification
• Browser type and operating system
• Login history and session duration
• Page visit and game activity logs
• Transaction history and amounts

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies that help improve your browsing experience and analyze platform performance. Cookie settings can be changed from your browser, though this may limit some features.

Purpose of Information Use

The collected information is used for the following purposes:

3.1 Service Delivery

• Account creation, management, and verification
• Processing deposits and withdrawals
• Providing gaming services and betting facilities
• Customer support and complaint resolution
• Providing bonuses and promotional offers

3.2 Security and Compliance

• Prevention of fraud and money laundering
• Age verification (confirming 21+)
• Enforcement of responsible gaming policy
• Fulfilling applicable legal obligations

3.3 Improvement and Analysis

• Monitoring and improving platform performance
• Customizing the user experience
• Identifying and resolving technical issues
• Research and analysis to improve service quality

Information Sharing and Disclosure

367bet does not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

Necessary information may be shared with payment processors (bKash, Nagad, Rocket, bank transfers), technology service providers, and game software suppliers. These partners may only use the information for their designated tasks and are also bound by confidentiality obligations.

4.2 Legal Requirements

When it is legally required to provide information in response to a valid request from a legal authority or regulatory body, the necessary information may be supplied.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. We will provide appropriate notice before any such change.

Data Security Measures

367bet uses industry-standard security technologies and processes to keep your personal information secure:

• SSL Encryption: All data transmission on the website and app is secured through SSL/TLS encryption.
• Secure Servers: User data is stored in secure data centers with strict access controls.
• Two-Factor Authentication: An additional layer of security is used for account access.
• Regular Security Reviews: System security is regularly tested and vulnerabilities are identified and resolved.
• Access Controls: Only authorized personnel can access the necessary information.
• Firewall and Anti-Fraud Systems: Suspicious activity is automatically detected and blocked.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We make every effort, but you also need to stay vigilant in protecting your information — such as using a strong password and not sharing it with anyone.

Data Retention Period

367bet retains your information according to the following policy:

• Active account information: Fully retained for as long as the account remains active.
• After account closure: Records are retained for the required period to meet legal and regulatory requirements.
• Transaction records: Retained for the required period in accordance with financial regulatory guidance.
• Security logs: Retained for a limited period for the investigation of suspicious activity.

Once the data retention period has ended, information is securely deleted or anonymized.

Your Rights

As a user of 367bet, you have the following rights over your own personal information:

7.1 Right to Access

You can find out what types of information we hold about you and how it is being used.

7.2 Right to Rectification

If your account contains incorrect or outdated information, you can request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information may not be possible to delete before a specified period has passed.

7.4 Right to Object to Processing

You may object to the use of your information for certain purposes, particularly in the case of marketing communications.

7.5 Request Process

To exercise any of the above rights, email [email protected] or contact us through our 24/7 live chat. We will process your request as promptly as possible.

Protection of Minors

367bet strictly does not allow registration or gaming by anyone under the age of 21. We take the following steps:

• An age verification process is carried out at the time of registration.
• In suspicious cases, additional proof of identity is requested.
• If anyone under the age of 21 has created an account, it is immediately cancelled and the associated information is deleted.

If you become aware that a minor is using our platform, please notify us immediately.

International Data Transfers

Due to our work with technology service and software partners, user information may in some cases be transferred outside Bangladesh. In the case of such transfers, we ensure that:

• The receiving party provides appropriate privacy protection equivalent to this policy.
• International data protection standards are followed.
• The accountability of the receiving party is ensured through contractual agreements.

Third-Party Websites and Services

The 367bet platform may sometimes have connections to third-party services, such as payment gateways (bKash, Nagad, Rocket) or game software providers. These third parties have their own privacy policies, and 367bet is not responsible for their use of information. It is recommended that you read their own privacy policies before using these services.

Policy Changes and Updates

367bet reserves the right to change and update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the policy will be changed.
• Registered users will be notified by email.
• A notification of the updated policy may be shown when accessing the platform.

If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. The latest policy will always be available on this page.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated team is ready to assist with any privacy-related matter:

We treat all privacy-related requests with due care and aim to respond as quickly as possible.